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Published: 29th Mar, 2021
A volunteer who has been supporting people with hearing loss throughout the pandemic has been recognised by the High Sheriff of Shropshire.
Olive Fish, 69, has volunteered for Shropshire RCC for the past 11 years, advising people with their NHS hearing aids and conducting minor repairs.
She was honoured with an award from this year's High Sheriff, Dean Harris, for continuing to deliver this help throughout the pandemic.
Dean said: "These awards are to recognise and celebrate our 'unsung heroes' who make such a contribution to our county. Olive is most definitely one of these.
"She has given so much time to volunteering over the years; her kindness, selflessness and commitment to helping others is exceptional and I thought it fitting to show our appreciation through presenting her with a High Sheriff Award."
Before retirement, Olive worked as a Technical Officer for the Sensory Impairment Team at Shropshire Social Services. As one of a group of Hearing Loss Support volunteers technically trained by the SaTH Audiology department, her role typically included providing advice and guidance through face-to-face clinics or home visits.
Olive played a key role in adapting and delivering this service throughout the pandemic, making 'doorstep' visits, collecting NHS hearing aids and conducting repairs away from people's homes – all while following strict social distancing guidelines.
Olive said: "Thank you to the High Sheriff for this recognition, and thank you to Shropshire RCC - getting out, helping people with their hearing aids has really given me a purpose throughout this pandemic."
"Being a hearing aid
user myself helps me understand how frustrating it is for people and for
their families when their hearing aid isn't working correctly."
Olive was nominated by Shropshire RCC CEO Julia Baron. She said: "I'm delighted that Olive's hard work and care of people has been recognised with this award.
"Her commitment to our Hearing Loss Support clients was clear to us before the pandemic, and so when everything started to shut down last year it was no surprise that she went above and beyond so we could continue to help people in some form.
"Olive is part of a group of amazing people who make up our Hearing Loss Support team. It has truly been a momentous effort by everyone involved to continue the service so I would like to recognise and thank them for all that they do."
Shropshire RCC is continuing to provide their adapted Hearing Loss Support service across Shropshire, Telford and Wrekin, so if you're an NHS hearing aid wearer in need of help with your aids, please contact 01743 360641 or email firstname.lastname@example.org